The New York Times – Travel:
The Transportation Department’s first ever penalty for chronic delays takes aim at four routes that consistently arrived late for five consecutive months.
Category: Delays (Transportation)
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Help! Ryanair Won’t Send Flight Compensation to a U.S. Bank Account
The New York Times – Travel:
After being grounded for 12 hours in Berlin, a mother and daughter were owed both compensation and a rebooked flight. All they got were nonsensical responses from customer service.
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How Airlines Are Using AI to Make Flying Easier
The New York Times – Travel:
Airlines are using artificial intelligence to save fuel, keep customers informed and hold connecting flights for delayed passengers. Here’s what to expect.
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What to Know About the New Rules on Airline Refunds and ‘Junk’ Fees
The New York Times – Travel:
The Biden administration will require airlines to automatically refund fares when flights are canceled or delayed and to reveal more about extra fees before booking. Here’s what passengers can expect.
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Snow and Rain Disrupt China’s Lunar New Year Travel Rush
The New York Times – Travel:
Hundreds of flights and trains have been canceled as China’s most important holiday approaches, and more bad weather is in the forecast.
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Help! I Missed a Cruise and the Cruise Line’s Own Travel Insurance Won’t Pay.
The New York Times – Travel:
A young woman booked her first big trip, a Mediterranean cruise on Norwegian, but missed the boat when her flight was delayed. Since she bought the cruise line’s own travel protection plan, why is she stuck with the bill?
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Boeing Faces Backlash From Airline Chiefs
The New York Times – Travel:
The aircraft maker’s customers are going public with their frustrations, hoping their tough comments will force the company to improve quality control and engineering.
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Storm Isha Diverts Dozens of Flights From England and Ireland
The New York Times – Travel:
Ferocious winds forced pilots to abort landings and divert passengers hundreds of miles from their original destinations.
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How AI Could Change Travel in 2024
The New York Times – Travel:
As artificial intelligence improves and expands its reach, expect new ways to book online, fewer snags at the airport and, possibly, more expensive tickets.