The New York Times – Travel:
Last minute announcements and abrupt changes by the Trump administration have caused confusion in an already strained U.S. aviation system.
Category: Consumer Protection
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The Trump Administration Wants to Roll Back Airline Passenger Rights
The New York Times – Travel:
The Transportation Department’s apparent openness to undoing government policies protecting the rights of airline passengers could have wide ramifications.
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Trump Administration Drops Biden Plan for Flight Delay Compensation
The New York Times – Travel:
The Trump administration said it will withdraw former President Biden’s plan to require airlines to compensate passengers for carrier-caused disruptions.
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Help! Megabus Canceled My Trip But Won’t Refund the Booking Fee.
The New York Times – Travel:
A traveler spent $53.98 to reserve a bus ride from Philadelphia to Boston. But the company canceled the trip and returned only $49.99, prompting an 18-month fight over a principle.
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Transportation Dept. and State Attorneys General Will Look Into Airline Complaints
The New York Times – Travel:
Transportation Secretary Pete Buttigieg announced a new partnership with more than a dozen state attorneys general that aims to improve protections for air travelers.
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U.S. Fines Southwest Airlines $140 Million for Holiday Meltdown
The New York Times – Travel:
The penalty is by far the largest ever imposed by the Transportation Department on an airline for consumer protection violations.
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Senate Introduces Long-Awaited Bill Promising Changes for Ticket Buying
The New York Times – Music:
The Fans First Act would require disclosures about fees and the location of tickets, strengthen a law banning bots and set stiff penalties for violations.
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U.S. Fines American Airlines $4.1 Million for Lengthy Tarmac Delays
The New York Times – Travel:
In 43 instances in recent years, the airline kept passengers stranded on the tarmac for hours in violation of federal rules, the Transportation Department said.
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How Travelers Can Navigate Flight Cancellations and Delays
The New York Times – Travel:
Advocating for yourself after an airline delay or cancellation can be challenging and confusing. Here’s how to best achieve the result you want — or at least get you where you want to go.