The New York Times – Travel:
The Trump administration said it will withdraw former President Biden’s plan to require airlines to compensate passengers for carrier-caused disruptions.
Category: Consumer Protection
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Help! Megabus Canceled My Trip But Won’t Refund the Booking Fee.
The New York Times – Travel:
A traveler spent $53.98 to reserve a bus ride from Philadelphia to Boston. But the company canceled the trip and returned only $49.99, prompting an 18-month fight over a principle.
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Transportation Dept. and State Attorneys General Will Look Into Airline Complaints
The New York Times – Travel:
Transportation Secretary Pete Buttigieg announced a new partnership with more than a dozen state attorneys general that aims to improve protections for air travelers.
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U.S. Fines Southwest Airlines $140 Million for Holiday Meltdown
The New York Times – Travel:
The penalty is by far the largest ever imposed by the Transportation Department on an airline for consumer protection violations.
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Senate Introduces Long-Awaited Bill Promising Changes for Ticket Buying
The New York Times – Music:
The Fans First Act would require disclosures about fees and the location of tickets, strengthen a law banning bots and set stiff penalties for violations.
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U.S. Fines American Airlines $4.1 Million for Lengthy Tarmac Delays
The New York Times – Travel:
In 43 instances in recent years, the airline kept passengers stranded on the tarmac for hours in violation of federal rules, the Transportation Department said.
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How Travelers Can Navigate Flight Cancellations and Delays
The New York Times – Travel:
Advocating for yourself after an airline delay or cancellation can be challenging and confusing. Here’s how to best achieve the result you want — or at least get you where you want to go.
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Southwest Lost $220 Million Because of Holiday Meltdown
The New York Times – Travel:
The airline canceled 16,700 flights before and after Christmas as it struggled to recover from bad weather.
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Air Travel Debacles Put Pete Buttigieg in the Hot Seat
The New York Times – Travel:
Pete Buttigieg, the transportation secretary, is facing scrutiny after a meltdown by Southwest Airlines and a Federal Aviation Administration system outage wreaked havoc on flights.