The New York Times – Travel:
In July 2024, a couple used Booking.com to reserve two apartments in Hawaii, but quickly changed their minds. Getting a refund was no day at the beach.
Author: Seth Kugel
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Help! Lyft Charged Me $150 for Vomiting in a Car, but I Didn’t Do It.
The New York Times – Travel:
A passenger who said he had an uneventful ride home from the airport was shocked to be hit with a cleaning fee for a mess in what appeared to be a different vehicle.
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Air India Offered to Cover My Flight on Another Airline. It Cost Me $2,000.
The New York Times – Travel:
After a cancellation and long delays, the airline offered to cover the cost of a flight on another carrier. Then it refused to make good on that promise.
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Help! I Refueled My Rental Car, but Enterprise Charged Me Anyway.
The New York Times – Travel:
A traveler to Germany returned his vehicle with slightly more gas than it had when he picked it up. So why was he billed $131 to fill up the tank?
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They Booked an Airbnb Ahead of the World Cup. Can a Host Demand They Pay More?
The New York Times – Travel:
A family booked early for a big soccer trip to Southern California, then a new host suddenly raised the price. Why did Airbnb leave them in the lurch?
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They Booked an Airbnb Ahead of the World Cup. Can a Host Demand They Pay More?
The New York Times – Travel:
A family booked early for a big soccer trip to Southern California, then a new host suddenly raised the price. Why did Airbnb leave them in the lurch?
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My $7,300 United Business Class Seat Was Broken, and I Got a Pittance
The New York Times – Travel:
A woman splurged for a lie-flat seat, but it got jammed in the horizontal position for most of the 14-hour flight. How much should United compensate her?
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Help! We Got to the Gate in the Nick of Time, but Missed Our Flight.
The New York Times – Travel:
A California couple rushed through Heathrow to catch their connecting flight, arriving with minutes to spare. But British Airways had already given away their seats.
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Spirit Airlines May Be Shutting Down. Here’s What to Do if You’re Scheduled to Fly.
The New York Times – Travel:
After two stints in bankruptcy, the low-cost airline appears close to shutting down. Here’s what travelers should know about rebooking and refunds if Spirit stops flying.