The New York Times – Travel:
A Team USA fencer out more than $2,700 faced months of maddening red tape and was even flagged by the airline’s fraud department in his pursuit of a reimbursement.
The New York Times – Travel:
A Team USA fencer out more than $2,700 faced months of maddening red tape and was even flagged by the airline’s fraud department in his pursuit of a reimbursement.
The New York Times – Travel:
When a couple alerted Airbnb to a spy cam in an outlet extender, they thought the listing would be yanked and they’d get a full refund. Wrong on both counts.
The New York Times – Travel:
Workers at a U.S. airport incorrectly told a Ugandan she needed a transit visa to fly through Dublin, refusing to believe even the Irish government’s own website.
The New York Times – Travel:
A traveler returning from Venice received a last-minute notice canceling the final leg of his itinerary. So why did $648 get him a new seat on that same flight?
The New York Times – Travel:
Two guitars belonging to a gospel band were lost on a flight from London to Paris. One arrived late, the other ended up ruined, but the airline won’t pay for the group’s tour rentals or the ruined instrument.
The New York Times – Travel:
After being grounded for 12 hours in Berlin, a mother and daughter were owed both compensation and a rebooked flight. All they got were nonsensical responses from customer service.
The New York Times – Travel:
Strolling through this once-traditional nook of the Argentine capital, the author found Art Deco houses on cobblestone streets, decadent churros and pizza slices, and whimsy around every corner.
The New York Times – Travel:
A traveler spent $53.98 to reserve a bus ride from Philadelphia to Boston. But the company canceled the trip and returned only $49.99, prompting an 18-month fight over a principle.
The New York Times – Travel:
A couple is bumped from ultraluxury to semi-luxury on a trans-Pacific flight and receives what they feel is only a pittance in compensation.