The New York Times – Travel:
A traveler returning from Venice received a last-minute notice canceling the final leg of his itinerary. So why did $648 get him a new seat on that same flight?
The New York Times – Travel:
A traveler returning from Venice received a last-minute notice canceling the final leg of his itinerary. So why did $648 get him a new seat on that same flight?
The New York Times – Travel:
Two guitars belonging to a gospel band were lost on a flight from London to Paris. One arrived late, the other ended up ruined, but the airline won’t pay for the group’s tour rentals or the ruined instrument.
The New York Times – Travel:
After being grounded for 12 hours in Berlin, a mother and daughter were owed both compensation and a rebooked flight. All they got were nonsensical responses from customer service.
The New York Times – Travel:
Strolling through this once-traditional nook of the Argentine capital, the author found Art Deco houses on cobblestone streets, decadent churros and pizza slices, and whimsy around every corner.
The New York Times – Travel:
A traveler spent $53.98 to reserve a bus ride from Philadelphia to Boston. But the company canceled the trip and returned only $49.99, prompting an 18-month fight over a principle.
The New York Times – Travel:
A couple is bumped from ultraluxury to semi-luxury on a trans-Pacific flight and receives what they feel is only a pittance in compensation.
The New York Times – Travel:
A Minnesota couple’s vacation fell apart after a jet bridge accident and a code-share snafu led to two nights of failed connections.
The New York Times – Travel:
Following instructions she thought came from Booking.com, a woman wired payment for her planned eight-day stay to a bank account in Bilbao, Spain. It was a scam. She blames the company, but does she also bear some responsibility?
The New York Times – Travel:
A young woman booked her first big trip, a Mediterranean cruise on Norwegian, but missed the boat when her flight was delayed. Since she bought the cruise line’s own travel protection plan, why is she stuck with the bill?