The New York Times – Travel:
A traveler was visiting family when police impounded her vehicle, saying it had been reported stolen. Why wouldn’t Avis give her money back, and why would they rent her a stolen car in the first place?
Author: Seth Kugel
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Tripped Up: A Traveler Says Her Insurance Wouldn’t Pay Up
The New York Times – Travel:
Badly hurt, a 68-year-old solo traveler expected her insurer to coordinate her care, provide much-needed translation services and then return her home to Florida. Was she expecting too much?
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Help! JetBlue Stranded Our Boy Scout Troop in New York City
The New York Times – Travel:
When their flight from Denver to J.F.K. was delayed, six scouts and three adults missed their connection back to Savannah, Ga., and had to make a choice: Wait five days or find their own way home.
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Tripped Up: What to Do If Your Travel or Tour Company Goes Bankrupt
The New York Times – Travel:
A family’s dream of seeing a rare warbler was dashed when Bird Watcher’s Digest collapsed. What happens when a tour operator goes under?
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Help! A British Travel Agency Has Our $3,891 and We Want It Back.
The New York Times – Travel:
A couple’s efforts to use credit to book a new European trip was stymied by questionable customer service, until our columnist stepped in.
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A Walk in Rio de Janeiro Along Copacabana and Ipanema Beaches
The New York Times – Travel:
A five-mile stretch along Copacabana and Ipanema beaches crackles with energy.
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A Walk in Rio de Janeiro: Along Fabled Beaches
The New York Times – Travel:
A five-mile stretch along Copacabana and Ipanema beaches crackles with energy.
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Tripped Up: Resolving a United Dispute Over Refundable Tickets
The New York Times – Travel:
A couple had to cancel a South America trip for which they’d bought refundable tickets. The airline wouldn’t cough up the cash, and they felt like they’d hit the brick wall of bureaucracy — until our columnist stepped in.
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Help! My Tour Got Canceled But Travel Insurance Won’t Pay
The New York Times – Travel:
Destruction from Hurricane Ian led a tour operator to cancel a 10-day excursion to Cuba, leaving a woman with a useless $1,500 plane ticket. That’s what travel insurance is for, right? Our columnist dives into the red tape.