The New York Times – Travel:
A five-mile stretch along Copacabana and Ipanema beaches crackles with energy.
Author: Seth Kugel
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Tripped Up: Resolving a United Dispute Over Refundable Tickets
The New York Times – Travel:
A couple had to cancel a South America trip for which they’d bought refundable tickets. The airline wouldn’t cough up the cash, and they felt like they’d hit the brick wall of bureaucracy — until our columnist stepped in.
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Help! My Tour Got Canceled But Travel Insurance Won’t Pay
The New York Times – Travel:
Destruction from Hurricane Ian led a tour operator to cancel a 10-day excursion to Cuba, leaving a woman with a useless $1,500 plane ticket. That’s what travel insurance is for, right? Our columnist dives into the red tape.
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Help! Spirit Airlines Left Us Behind in Guatemala City
The New York Times – Travel:
A family got a text alert that their flight was delayed, but no follow-up that the delay was rescinded. Our columnist finds that the airline played by the rules, as unfair as they may seem.
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Consumer Help: What Are the Rule for Flying With Pets?
The New York Times – Travel:
A gate agent suddenly objected to a canine who’d flown previously on the same route, saying the carrier wasn’t big enough. Our columnist tries to sort out what the actual rules for pets on planes are.
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Help! I Canceled My Rental Because of a Wildfire. My Contract Says No Refund. Is That Fair?
The New York Times – Travel:
A reader has been offered a credit she is finding hard to use. Who should bear the financial burden in a case of force majeure? Our columnist weighs the competing claims.
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Help! The Law Says Lufthansa Owes Me Money, but I Can’t Collect.
The New York Times – Travel:
The European Union has strict rules about refunds for flight cancellations and delays, but the German airline has racked up complaints about its willingness to make things right. Our columnist faces down the bureaucracy.
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Help! The Law Says Lufthansa Owes Me Money, but I Can’t Collect.
The New York Times – Travel:
The European Union has strict rules about refunds for flight cancellations and delays, but the German airline has racked up complaints about its willingness to make things right. Our columnist faces down the bureaucracy.
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Help! I Reserved a Rental Car, but There Was No Car for Me.
The New York Times – Travel:
A reader’s reservation got her nowhere with Alamo (and Avis didn’t pull through either), raising the question of why rental companies have such a bad record of delivering the cars they promise.