The New York Times – Travel:
A family’s dream of seeing a rare warbler was dashed when Bird Watcher’s Digest collapsed. What happens when a tour operator goes under?
Author: Seth Kugel
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Help! A British Travel Agency Has Our $3,891 and We Want It Back.
The New York Times – Travel:
A couple’s efforts to use credit to book a new European trip was stymied by questionable customer service, until our columnist stepped in.
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A Walk in Rio de Janeiro Along Copacabana and Ipanema Beaches
The New York Times – Travel:
A five-mile stretch along Copacabana and Ipanema beaches crackles with energy.
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A Walk in Rio de Janeiro: Along Fabled Beaches
The New York Times – Travel:
A five-mile stretch along Copacabana and Ipanema beaches crackles with energy.
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Tripped Up: Resolving a United Dispute Over Refundable Tickets
The New York Times – Travel:
A couple had to cancel a South America trip for which they’d bought refundable tickets. The airline wouldn’t cough up the cash, and they felt like they’d hit the brick wall of bureaucracy — until our columnist stepped in.
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Help! My Tour Got Canceled But Travel Insurance Won’t Pay
The New York Times – Travel:
Destruction from Hurricane Ian led a tour operator to cancel a 10-day excursion to Cuba, leaving a woman with a useless $1,500 plane ticket. That’s what travel insurance is for, right? Our columnist dives into the red tape.
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Help! Spirit Airlines Left Us Behind in Guatemala City
The New York Times – Travel:
A family got a text alert that their flight was delayed, but no follow-up that the delay was rescinded. Our columnist finds that the airline played by the rules, as unfair as they may seem.
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Consumer Help: What Are the Rule for Flying With Pets?
The New York Times – Travel:
A gate agent suddenly objected to a canine who’d flown previously on the same route, saying the carrier wasn’t big enough. Our columnist tries to sort out what the actual rules for pets on planes are.
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Help! I Canceled My Rental Because of a Wildfire. My Contract Says No Refund. Is That Fair?
The New York Times – Travel:
A reader has been offered a credit she is finding hard to use. Who should bear the financial burden in a case of force majeure? Our columnist weighs the competing claims.